Excel in MLM

Link: http://24x7helpdesk.com/blog/

You might not know but one service LotCon Biz Solutions offered their clients was support services. We started our support services in 1999! Of course there has been many changes during the last 10 years. Internet services changed rapidly during this period.

Many services we offered to our customers in the past are not longer required or can be offered cheaper elsewhere (like phone and live chat support offered by multiple helpdesk companies in India). Most basic hosting services include free options for service support (live helpdesk, chat services and ticket services). See our blog post on this subject here.

We still offer some automated ticket services to some of our clients in Brazil and using same services to support our own internet products. But we are looking for different way to use our experience and services. Recently I read with a lot of interest Authority 2.0, an excellent book Mike Paetzold released recently (if you haven't heard about it have a look here). After reading this book I decided to make www.24x7helpdesk.com an authority site on basic computer help.

We started the 24x7 help desk services in 1999 for an "Online Computer Service Network" project (not longer active). Most of the help desk service requests we received since have been for basic computer help. So we started our help desk blog, acquired writing services (I don't think you are impressed with my writing) and started a series of articles on common computer errors. Have a look. We appreciate any feedback.

Success!
Fred Lotgering
LotCon Biz Solutions